Today Cafepress made a big announcement. A big, fat, STUPID, really-bad-for-business announcement. (Read the announcement here.)
Cafepress is a POD (print-on-demand) company, where entrepreneurs, artists, designers, and anyone who wants to have some custom "stuff" (t-shirts, posters, cards, and more) can upload their designs, and set their own commission rate, and sell the items to all comers, either through setting up custom shops on Cafepress, or through Cafepress's Marketplace which lists all items comingled.
Cafepress makes money from the item's (hefty) base price, and the sellers make their money through commission fees from setting the retail price at whatever is right for them, whatever the market will bear, given the seller's situation.
Today Cafepress announced that starting June 1st, they will no longer let sellers set their own prices. All items sold in the Cafepress Marketplace will be sold at new prices that will be set by Cafepress, and the sellers/designers will only get a 10% commission.
That's right. A seller, who has spent years developing his designs, setting up his Cafepress shop, driving traffic to it, and creating a customer fan base, will now see his commissions reduced -- drastically.
Oh, sure, Cafepress says sellers can still set whatever commission rate they want in their shops, but once buyers learn that they can buy the items they like that they see in your shop for much less simply by going through the main Cafepress home page, aka the Marketplace -- well, how many will choose to pay the higher price?
So now having a Cafepress sellers shop -- which is something that Cafepress charges $$ for -- is almost pointless. All the website design and shop promotion and time that sellers put in to developing their shop's personality, image and following will mostly be for Cafepress's benefit now.
So, what's a seller to do? Well, you can run over to Zazzle, where they will welcome you with open arms.
Zazzle will even give you a FREE SHOP.
Yes, it will be a lot of work - set up a shop, learn a new system, re-upload your images, and edit them to fit the Zazzle merchandise. Not to mention, change all the info and links on your own websites and blogs -- and business cards, and... well, it's a big ole hassle. But that is Cafepress's fault.
At least Zazzle is there. Along with their large selection of items to put your images on. And the freedom to sell at the price you set!
Another option is to make your Cafepress items invisible to the Marketplace listings, and then sell them through your own website, using Cafepress as a drop-shipper. This is the easiest option for those who already have their own websites, or have generated most of their sales through traffic that you drove to your Cafepress site yourself.
But this still lets Cafepress make the hefty base price, so they don't really lose any money from your sales. EXCEPT - that the reason they say they are making this change is SUPPOSED TO BE to enhance buyers experiences -- Jeesh, they must be reading from eBay's playbook -- and we all know how well that's working for eBay!!! -- and when Cafepress's shoppers find LESS selection, fewer quality images, and nothing from their favorite designers and artists -- well, that's not exactly enhancing their experience, now is it? How many will not return, especially once they see all of Zazzle's newest additions.
But if most of your Cafepress sales have been from their Marketplace, not your CP shop, then you have a tough decision to make. Stick it out, and be content with 10% from Cafepress's new pricing. Or... hmmm...
Cafepress is not the only one who will be hurt by this decision.
Cafepress was a great company that allowed 1,000s of artists and entrepreneurs to reach collectors and fans, and make a living doing their "own thing".
Guess now we'll all have to "Zazzle 'em, baby!"
'Tique Talk is published by msdowantiques.com
Cafepress Creates Zazzle's Lucky Day
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Please visit my online shop, Delightfully Vintage -- you'll find all kinds of antiques and vintage treasures from my many & varied collections, now for sale.
7 comments:
Well said, Ms. Dow. This is such a great example of how a corporation gets completely out of touch and makes a decision based on pure greed. It's the good designs which sell the products. The best designers, and those who have worked the longest and hardest stand to lose the most money on this.
Thanks for taking the time to read and comment. I hope CP is reading the hundreds of posts and comments, and that someone there will have the strength to say ''Oops, sorry - our mistake - we take it all back!''
I'm Blog Rollin' the subject Marianne, added the link to my post. Gotta keep this topic search engine happy. I hope you're turning things around for the better in light if the situation!
It's truly awful, what CP has decided. Like many other artists, I'm so saddened by their decision. And I think it's really going to hurt them in the long run.
Thanks, Rags!
It's going to be interesting how this plays out.
Cafepress just tried to shut me up!
Cafepress just suspended my right to even read the forum because I encouraged people to tell their stories! I also told people about how I googled my own work using my own titles and descriptions and discovered that almost all the Google searches where I found my items -- including ones that included my name -- dumped me into the Marketplace and not into my shop. AND, get this, sometimes the Marketplace page didn't include my item at all! That means they've been using all our hard work with titling things, product descriptions and tagging to bring people to the Marketplace and not to us! The Marketplace where our sales don't count for a volume discount anymore. The Marketplace where sales won't be fairly compensated at all anymore.
Read more on my blog at http://healingcommunication.blogspot.com/2009/04/cafepress-just-tried-to-shut-me-up.html
I'm taking this opportunity to rediscover Printfection and Zazzle and maybe even take up with Screened (they're actually located just down the street from me!) My brand-new copy of Photoshop and I are going to be having some good times this year... just not at CP.
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